Sunday, December 20, 2009

Bad PC Sales Staff Exposed

Bad PC Sales Staff Exposed on Monday September 28, @01:33PM

iBarence writes "An undercover investigation has revealed how Dell's online sales staff take liberties with the truth when trying to sell customers new PCs. One member of staff told an undercover reporter that he would need a PC with a good graphics card to download digital photos. Another, who was more incompetent than devious, was asked how many photos could be stored on a 250GB hard disk. 'Its[sic] on average 2 MB then 1024 MB * 2,' came the bewildering reply. Meanwhile, a sales assistant at supermarket Tesco told the reporter that netbooks got their name because 'a Japanese man on a plane fell asleep with a laptop on his thighs and was horribly burned, so the industry has dropped the name laptop.'"
Read More...Slashdot

Scam Warning

Scam Warning

I received a call the other day. Person on the other end had an Indian accent. Told me he was calling about my "computer problem" and wanted me to walk through settings on my system.

I engaged this person in conversation, repeatedly asking him who he was, who he was with, how he got my number and why he was calling me.

He insisted that I had placed a support call and he was trying to help me.

I had not placed any such call.

Today I learned that my mother also received a similar call. (She has no computer).

Needless to say I didn't allow any "support".

THis link seems to indicate there's a new technique going around.

I'm uncertain what the scam exactly is, wether they collect your info directly, have you visit a link that installs spyware or a system hijack, but if you receive ANY calls from anyone offering support, I strongly suggest you reject them.

Also, be aware that Microsoft wont call you out of the blue, so be doubly aware of that.
Copyright © 2009 Bob Hubbard. All rights reserved.